The Pet Healthcare Products Eligibility Check is a crucial step to ensure the safety and well-being of your pet by verifying prescriptions and records, guaranteeing suitability and benefit of pharmacy products. Please contact xxxxxxx if you have any question.
Pharmacy Eligibility Check procedure:
01Sign-in and Pet Profile Creation
Create an account on our website and establish a pet profile. This step is a one-time requirement to ensure personalized and accurate pharmacy product recommendations.
In the cart page, choose the pet for which you intend to purchase the pharmacy product. This selection helps us tailor the eligibility check process specifically for your pet.
03Healthcare Product Purchase Record Check
Provide a prescription or receipt from another pharmacy if you haven't previously purchased the product from our website. We ensure the validity of the purchase record to maintain safety and compliance.
04Upload Recent Pet Video
Upload a recent video of your pet, enabling our veterinary team to assess its health status. This step ensures the suitability of the pharmacy product for your pet's well-being.
05Checkout and Payment
Proceed to the checkout process and complete the payment for the eligible pharmacy product. Our secure payment system ensures a smooth and hassle-free transaction.
Within one working day, we will review the information provided during the eligibility check. In case of an invalid product, a refund will be issued. For valid products, we will proceed with delivery to your specified address.
Discovery Bay, Tung Chung & Ma Wan2-3 business days
We are not delivering to outlying islands or internationally at the moment.
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Some products have a minimum quantity rule. This is to ensure the product retains its coldness when it reaches you. The multiples of quantity can be made up of any combination of products in that product category.